Return

Do you want to change your size or return your product?
- No problem, just do this!

Follow these steps.

Change size: Read here!

1. Make sure the product is in original condition and packaging. Don't forget to include your receipt! If you have purchased several items, you only need to send the product you want to change the size of.
2. Write us an email, or write a clear note in the shipment. What size do you want us to send back to you?
3. Pack and make sure your package is well protected. You are responsible for ensuring that the product arrives in its original condition.
4. Send to us by any means. You can see the address below. You as a customer are responsible for the shipping costs.
5. We will send you a new product as soon as we have confirmed that the product is in original condition! We are responsible for the shipping from us.

Return item: Read here!

1. Se till att produkten är i originalskick och förpackning. Don't forget to send your receipt! Write on a note or via email why you want to return/exchange your item.
2. Pack and make sure your package is well protected. You are responsible for ensuring that the product arrives in its original condition.
3. Send to us by any means. You can see the address below. You as a customer are responsible for the return costs.
4. If we find that the product has the defect you described to us , we will send a new product at no extra cost. If the product is not available, we will contact you and solve an equivalent product.

Adress:

Lyxery by Sweden AB
Iseråsvägen 2
439 34 Onsala
Sweden

*OBS - Do you want the matter to be resolved as soon as possible? Please include your mobile number so we can contact you in case of questions. Your number will not be used in any type of marketing campaign

If you have any findingsrings , please send us an email.
info@lyxery.se